At Audemars Class, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, please review our Returns Policy below.
1. Return Eligibility
- Timeframe: You may return your watch within 30 days of the purchase date.
- Condition: The item must be unworn, in its original condition, and include all packaging, tags, and accessories.
2. How to Initiate a Return
To initiate a return, please follow these steps:
- Contact Us: Reach out to our customer service team at [Your Email] or [Your Phone Number] to request a return authorization.
- Pack the Item: Carefully package the watch in its original box, including all original materials.
- Return Shipping: You will be responsible for the return shipping costs unless the return is due to an error on our part.
3. Refund Process
Once we receive your returned item, we will inspect it to ensure it meets our return criteria. If approved, we will process your refund to the original payment method within 7-10 business days. Please note that shipping charges are non-refundable.
4. Exchanges
If you wish to exchange your watch for a different model or size, please follow the return process outlined above and place a new order for the desired item.